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Joined: Mar 2009
Posts: 183
Member
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Member
Joined: Mar 2009
Posts: 183 |
Have customer using 2 hunt groups, 451 & 452. 450 is for vm. He wants group 452 to overflow to group 451 when timer expires. Tried it didn't work. Tried overflow to sta 100 which is in group 451. That didn't work. Could not find any conflicts in manual but still at a lose. Ya'll got any suggestions.
David
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You have to enable that function as well as set the destination and the timer.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2009
Posts: 183
Member
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Member
Joined: Mar 2009
Posts: 183 |
The only thing that I can add is that both hunt groups are ring all. The overflow is set to immediate (no queing) with a timer value of 10 sec. I don't think I can overflow to the hunt group because of ring all situation. I guess I'll try to ring just 1 station.
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