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#568385 03/17/14 09:26 AM
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I have a digital phone that has the voice mail light that comes on when there is no voice mail on the phone. I have tried 837 and *0 and the light goes away then comes back in 10 mins each time. I have changed phones out and restarted phone system with nothing working. Help please

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Digital phone or analog?

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Digital

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Press check on the phone then follow the display for killing all the camp ons and mw.

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I press check and have a screen that just says check on it. What appears on screen when light is, it says 1 new message then press vmsg button and have no messages.

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Could be the mailbox is mapped wrong or MWI set for wrong ext. This is if it's not the inmail of course.

Last edited by Coral Tech; 03/17/14 05:23 PM.
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We use uxmail what do you think I need to check in it?

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Check all the mailboxes to make sure the mwi is correct on all of them.

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Hmm. 873 should cancel any msg wtging. I usually disable msg wtg during installs. You can either do it in COS Pgm 20-13-07 or just delete the setting for 0 in 11-16-07



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