atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Out dial 200 icp

Trying to get a main number to forward out to cell number, Form 55 i have the 2700 pointed to a speed call bin, if i put that in there, i get busy, if pointed to ext, rings,, i have done this before, but i am lost on this one

Checked all the options for external call forward and device interconnections, abbreviated dial access?

All are set ,

The COS of the 'incoming' trunk needs to have the appropriate 'trunk to trunk connect' allowed in it's COS. It also needs 'abbreviated dial' enabled.
In form 30, make sure the appropriate trunk to trunk connection is set to 'allowed' for any possible combination of trunks in your system.
Assuming your speed dial index is correct, that's all it should take.

55 footer,, i have all that set, COS of trunks is 8, PRI type trunks,form 30 1-6 & 6-1 are all set, option 313-320 are all enabled in COS 8

i know i'm missing something, but can't figure out what!

...and the speed dial index works, if you dial it from an internal phone?
Change one of your admin phones to COS 8. Is it able to MANUALLY do the transfer your trying to accomplish?

well, i'm remote,, so can't test, but i also put my direct line in speed dial bin 202,, still doesn't work,, i have opened ticket with mitel,, see what they have to say!

Did you preceed the speed dial number with the ARS access code, like 9?

Rcaman

Yep i did Rcaman

OK, so if you dial the speed dial bin from an extension, the number completes?

I'm just trying to get a handle on this. I have an ICP that uses the outdial all day long. It's a visiting nurse service and that ICP does more outdialing and conferencing than regular calls. I'm trying to follow your program to see what is either missing or wrong.

From Mitel Help: This form designates where calls received by Direct Inward Dial trunks will route based on Day Service, Night1 Service, and Night2 Service. Any incoming digit string can be translated into a new number and then routed to an answer point. There is no need for the incoming and translated numbers to correspond.

To enable digit translation, program Feature Access Code 67 (Digit Translation Table Access) on Form 02 Feature Access Codes. Then select a Dial-In trunk on Form 15 - Dial-In Trunks and program it to match the expected number of incoming digits (field N), absorb a maximum of 8 leading digits (field M), and use Feature Access Code 67 (field X). Finally, program the Digit Translation Table.

Note: If field X on Form 15 contains a number rather than Feature Access Code 67, the Digit Translation Table is not consulted. Instead, the number (up to two digits) is inserted ahead of the digit string before the call is routed to its destination.

Rcaman