web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2006
Posts: 43
Member
Member
Offline
Joined: Dec 2006
Posts: 43
Hello,
I have a customer who would like to know is there any way to disable a all call page to their phone while the page is happening and then go back to normal when the page is done. on their old system,when a page was happening, they simply had to lift the receiver and hang it back up immediately and the page would stop. the only solution i came up with is leaving the receiver off the cradle for the duration of the page. the only problem is, sometimes the pages are very long winded and the customer doesn't want their phone off hook that long.Any suggestions? Thank You

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2004
Posts: 1,367
Member
*****
Member
*****
Offline
Joined: Jun 2004
Posts: 1,367
Are they just not wanting to be part of the all call page?
You can set who is in what page groups and who can receive all call pages.



[Linked Image from i26.servimg.com]
TouchPoint Networks.

Serving the Northwest Since 1991
NEC Shoretel Zultys T3 Tadiran
Joined: Dec 2006
Posts: 43
Member
Member
Offline
Joined: Dec 2006
Posts: 43
They still want to be part of the page group.
It's just some pages don't pertain to them and sometimes the announcements over their page are over a minute. They just want to "kill" that page at that time.

Joined: May 2013
Posts: 89
Member
Member
Offline
Joined: May 2013
Posts: 89
Sounds to me like maybe they should have different page groups.

So, are you saying that if they are receiving a long page and they pickup their handset and replace it they will still get the rest of the page? Hmm. I never thought about that.



GraniteTCS.com
Joined: May 2003
Posts: 2,924
Member
*****
Member
*****
Joined: May 2003
Posts: 2,924
Hit a CO line or ICM , then Speaker.

Last edited by brokeda; 03/24/14 10:52 PM.
Joined: Dec 2006
Posts: 43
Member
Member
Offline
Joined: Dec 2006
Posts: 43
Yeah Powder1st, during a page if you pick up the handset and hang it up, the page is still going. brokeda, same thing with your method also.
I have an SV8100 in my office, and I just tried everything i could think of. No matter what, that page is still there. Matter a fact, if you don't put a timer on the length of page, it could sit there forever if you don't hang up on the paging side!


Joined: Sep 2004
Posts: 4,220
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,220
Likes: 2
What is the application here?

Actually you should be happy there is a timer some systems don;t have them and require personal responsibility to hang up the phone on a page.

Joined: Apr 2007
Posts: 1,439
Member
****
Member
****
Joined: Apr 2007
Posts: 1,439
DND button?


Joined: Dec 2006
Posts: 43
Member
Member
Offline
Joined: Dec 2006
Posts: 43
Just tried DND button, it almost seemed like it was going to work. While a page was coming through, I pressed DND. The page stopped for a few seconds until the button turned red, then the page was still there.
I do appreciate everybody's input, I'm just gonna chalk this up to a unique customer request and let them know I can program their phone to receive pages or not, but they cant kill a page while its happening unless they keep the receiver off hook.
Thanks Y'all


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Inter-tel Encore CX aka Mitel 3000 circa 2008
by Telesystems - 04/27/25 02:20 PM
Just a little of what I've been working on
by John807 - 04/25/25 11:42 AM
Vertical sbx
by Gary S. - 04/25/25 09:59 AM
Forum Statistics
Forums84
Topics94,523
Posts640,000
Members49,851
Most Online5,661
May 23rd, 2018
Newest Members
DEN2MM, ferhat_efe, utec, MoverDub, Kevin usama
49,851 Registered Users
Top Posters(30 Days)
Toner 7
Taddeo 6
dexman 3
Who's Online Now
3 members (ChrisRR, Yoda, TS Comm), 160 guests, and 48 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0