|
|
|
|
Joined: Aug 2006
Posts: 287
Member
|
|
Member
Joined: Aug 2006
Posts: 287 |
In the past 3 weeks ive had 3 ip 500 v1 cabs fail. System works fine (other than not being able to connect via manager) then after a power cycle the unit fails to come back on.
Had a quick look at the psu and cannot see any blown caps.
Has anybody had the same issue and has found a fix
|
|
|
|
|
Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
|
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Have a bunch of V1 out there never had a problem like that.
Do you have them grounded?
are they on a UPS?
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Same as ^^ Ken here, out of all the V1 and V2 we have in service we have only ran into (1) bad power supply and that was after the building took a direct lighting hit.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Hate to say that we've had several V1's that came up with dead power supplies. It's a faster recovery for the customer to swap the power supply from a working refurb V1 then it is to take the refurb V1 cabinet, load the correct level of firmware, and reload the configuration (if you have it).
|
|
|
|
Forums84
Topics94,518
Posts639,978
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
280
guests, and
33
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
