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Joined: Jan 2011
Posts: 81
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Is there a way to have the MWI show on multiple extension for one mailbox in emaGEN 10.3.15? One of our users has 3 different extensions; one in the main office (Avanti 3025), one at home (Avanit 3015IP), one on his laptop (SP15). I see there are fields for "Ext.1: EXT.2: EXT.3:", but it seems "Ext.1" takes priority for the MWI.

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There are also 2 MWI settings. Below is from the controller help menu.

Properties: MWI 2
You can light a MWI for an additional mailbox. This is useful when there is a need to light a MWI for the mailbox's owner and also for the secretary who has a different extension number. Use the same settings as the MWI field above, and use the Optional field to specify the extension number to be activated.

But not for 3 extensions. You could use the copy feature to copy the message to third.
IMHO you should put on your salesman pants and sell them a UM license and send the message to the users email. Wherever they are home office or mobile they get the message.

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Thanks, the MWI 2 did the trick. What are "EXT.2: EXT.3:" for?

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To ring multiple exts. when that mailbox is dialed.


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