web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#569192 03/27/14 07:05 AM
Joined: Jan 2013
Posts: 4
Member
OP Offline
Member
Joined: Jan 2013
Posts: 4
Hi all,

I have been tasked with changing the voice prompts for one of our departments on our Telrad emagen system, at the moment the callers can leave a message, I need to take that option out and add a voice message for callers to ring another number or send an email.

Nobody in the company has ever done anything on the system as it's quite old so we are stuck.

Any help/advice would be greatly appreciated.

Thanks in advance
Chris

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Do you know if you are using department greetings/instructions or a script mailbox? Do you know the software level of the EmaGen? Is the EmaGen on the network?

Joined: Jan 2013
Posts: 4
Member
OP Offline
Member
Joined: Jan 2013
Posts: 4
I believe it is scripts, unsure of the software level and yes it is on the network.

Where would I find the software level?

Thanks
Chris


Moderated by  SSPhone 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5