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Joined: Apr 2007
Posts: 117
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Joined: Apr 2007
Posts: 117 |
I have a customer that is having an issue with the SL100 we installed two weeks ago. Intermittently there are analog lines going busy and are unable to be released. The secretary, extension 101, is the only extension with line visibility. When she hits the line button she hears a busy tone but cannot release the line. They have to reboot the system to get the lines to clear.
Burgie13 www.bdtelecom.net "Don't believe anything that you hear and only half of what you see"
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Joined: Oct 2012
Posts: 252
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Joined: Oct 2012
Posts: 252 |
When you installed the system, did you perform the Auto Side Tone Adjustment to calibrate the CO lines?
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Joined: Sep 2005
Posts: 971
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Joined: Sep 2005
Posts: 971 |
Have you isolated the trouble? It may be a outside plant problem
and not an internal problem. You didn't state you have attempted that.
-TJ-
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