|
|
|
|
Joined: Apr 2011
Posts: 16
Member
|
|
Member
Joined: Apr 2011
Posts: 16 |
Has anyone had experience with this issue. You are on a call on the Cordless II handset and another call rings in. Your call in progress is interrupted by the incoming ring bursts to the point you can't talk until you either answer the 2nd call or wait for the ringing to stop. I have tried turning off call waiting, this did not work. ESI say's this is by design. they call it "Subdued Ringing".
Pat Meyer
Olympic Telephone
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2005
Posts: 456
Member
|
|
Member
Joined: May 2005
Posts: 456 |
Cute. I'm sure they meant "enhanced ringing".  What is your system version? Does the ringer volume make a difference? Is it all types of calls (outside and intercom)?
|
|
|
|
|
Joined: Feb 2006
Posts: 1,716
Member
|
|
Member
Joined: Feb 2006
Posts: 1,716 |
ESI's fix is to remove the CO lines and use call pickup to answer calls. This happened after the release of xx.48.00 software.
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We had the same issue, but put all the phones in a dept on incoming and that fixed the problem.
Hope this helps,
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
|
Joined: Apr 2011
Posts: 16
Member
|
|
Member
Joined: Apr 2011
Posts: 16 |
Thanks for the response, that is what I had to do also.
Pat Meyer
Olympic Telephone
|
|
|
|
Forums84
Topics94,521
Posts639,995
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
303
guests, and
48
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
