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DX120 msg waiting lights no msg
#569912 04/08/14 02:04 PM
Joined: Sep 2008
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jimmy29 Offline OP
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I have a customer with a DX120 and corporate office. They are getting msg waiting lights and caller id but no messages. No other problems reported. Any ideas? Thanks

Comdial Telephones & Systems
Re: DX120 msg waiting lights no msg
jimmy29 #569953 04/08/14 10:25 PM
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jimmy29 Offline OP
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Customer called and said line 1 was staying busy, had them reset system. They said after that they had msgs from last week. Problem is with all phones(9). Anybody see this before?

Re: DX120 msg waiting lights no msg
jimmy29 #569981 04/09/14 03:28 PM
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4 port flash or 8 port hard drive unit? I would swap the card / drive, load the 8.5 image on it and see if the problem goes away. If it's a hard drive those go bad all the time after so many years, especially the Hitachi TravelStar (laptop DeathStar) ones. The 120 can't set lights and callback numbers autonomously so that's definitely coming from the Corp Office DX.


Hackbarth Communications, L.L.C. - Serving South Central Wisconsin's Telecom Needs
Re: DX120 msg waiting lights no msg
jimmy29 #570109 04/11/14 09:49 PM
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What hacky said.


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic

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