Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#569983 04/09/14 03:53 PM
Joined: Aug 2002
Posts: 1,039
Likes: 1
jsaad Offline OP
OP Offline
Joined: Aug 2002
Posts: 1,039
Likes: 1
Some hotels are requiring the auto 911 feature to be enabled.

I am going to do it, but expect mis-dialed calls to 911

I thought about setting up in my ARS a string of 11X and if the caller dials anything after 911 they go to a bad route and gets re-order tone.

It works on my test system but I am wondering if that is the right thing to do?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

jsaad #569985 04/09/14 04:17 PM
Joined: Oct 2004
Posts: 1,057
Joined: Oct 2004
Posts: 1,057
The only problem with that, is the delay you'll have when people are actually dialing 911.
I would be sure to inform the property of the potential for mis-dials, and have them make the final decision.
We can only do so much! Some things are actually 'management decisions' and not phone guy responsibilities! 24 x 7 Mitel Parts and Free Tech Support
jsaad #570334 04/16/14 10:51 PM
Joined: May 2007
Posts: 218
Joined: May 2007
Posts: 218
Most franchise companies want you to send out 9-911, 8-911 and 911 with no access code.

We always put all outbound calls on 8+ and restrict the 9 level to 911 and 9+911 only.

Marriott can be a problem because they want outgoing traffic on the 9+ level.

But no matter what, do not block 911 in any way.

Hope that helps, cheers!

Located in Southern California.
Mitel, Avaya, Nortel and Hitachi Products and services for Hospitality and Business sectors. Tel: 1-800-329-7971

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
CatSchwambach, mrnarido, ZebrAYA
Newest Members
jim gray III, Merenth, Service Tech 911, Stephen A, Pasg
49,702 Registered Users
Top Posters(30 Days)
Toner 12
vvbasti 10
jsaad 6
Who's Online Now
0 members (), 172 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5