Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Direct send voice - where is it?
#570184 04/14/14 06:47 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
I found instructions on this on page 4-50 of the PDF manual I was given for network emanager. It shows how to create a User Agent to allow someone to go direct to an extension's VM without first ringing the phone. But, the menu options they list don't exist in my network emanager.

It says to go to Advanced Configuration > Voice Mail > Direct Send Voice. I don't have Advanced and as far as I can tell Voice Mail doesn't exist either. The closest I've seen is under System, but it's Voice Mail Data.

How can I set up a button that will go direct to VM without first ringing the phone?

Toshiba Telephones and Equipment
Re: Direct send voice - where is it?
JasonRy #570231 04/15/14 05:15 PM
Joined: Jun 2003
Posts: 3,256
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,256
Button assignments are under the Key tab (prog 205). You have to make it a one-touch button with the CNF/TRN #407 programmed into it.

Re: Direct send voice - where is it?
JasonRy #570234 04/15/14 05:42 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
I thought #407 was just for transferring an outside call. That's not correct? We have a button set like that on the receptionist's phone and I just tried it, without an inbound call.

I pressed the button then dialed an inside extension. There was a pause of a few seconds then I got a rapid busy signal.

Re: Direct send voice - where is it?
JasonRy #570239 04/15/14 06:30 PM
Joined: Feb 2005
Posts: 1,037
Member
Offline
Member
Joined: Feb 2005
Posts: 1,037
It's #407 + dial extension number + # + Hang Up

OR

It's #407 + Press DSS/BLF key + Hang Up

Last edited by Toshiba Bob; 04/15/14 06:31 PM.
Re: Direct send voice - where is it?
JasonRy #570240 04/15/14 06:45 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Why would I want to hang up? I am trying to leave a voice mail.

Re: Direct send voice - where is it?
JasonRy #570241 04/15/14 06:46 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Maybe my intent wasn't clear. I want to be able to leave a voice mail for someone in the office, but I don't want their phone to ring.

Re: Direct send voice - where is it?
JasonRy #570249 04/15/14 09:37 PM
Joined: Oct 2005
Posts: 607
Member
Online Content
Member
Joined: Oct 2005
Posts: 607
Log into your mailbox and choose the option to send a message.

Re: Direct send voice - where is it?
JasonRy #570250 04/15/14 09:46 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
That works. Is there any way to make it a little simpler though? Pressing the VM key, entering your password then hitting 2, then the extension is quite a bit more cumbersome than just pressing a button and then the extension.

For now though, this is definitely better than nothing. Thanks.

Re: Direct send voice - where is it?
JasonRy #570316 04/16/14 07:42 PM
Joined: Aug 2012
Posts: 122
Member
Offline
Member
Joined: Aug 2012
Posts: 122
Set up pilot DN's that point to the mailbox direct, if the ext is 200 use something like 3200 for the pilot.

Re: Direct send voice - where is it?
Wattheheck #570323 04/16/14 09:06 PM
Joined: Aug 2013
Posts: 42
JasonRy Offline OP
Member
OP Offline
Member
Joined: Aug 2013
Posts: 42
Originally Posted by Wattheheck
Set up pilot DN's that point to the mailbox direct, if the ext is 200 use something like 3200 for the pilot.


That works! Now I just need to set up all the pilot DNs and I'm in business.

Thanks!


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vertical Summit VS-5001 Headset randomly quit working
by crazysupratt - 08/10/20 11:09 PM
Temporary Drop Removal & BSPs.
by dexman - 08/09/20 08:42 PM
XTS Won't Restart Without Initializing
by EV607797 - 08/09/20 04:04 PM
Handset can call out, but not receive calls
by WildBill - 08/06/20 06:01 PM
Abandoned/Obsolete Armored Copper Drop.
by dexman - 08/06/20 12:10 AM
Who's Online Now
39 members (dexman, justbill, nonameyet, RATHER BE FISHING, newtecky, nortelvoip, Arthur P. Bloom, Silversam, morephones, hbiss, crazysupratt, Biztel Cuban Okie Tech, jeffmoss26, Bob3470, Ironhedz, skip555, Yoda, Mercenary Roadie, nfcphoneman, High Mesa Communications, Professor Shadow, Ruben, Touch Tone Tommy, jzett, Carl Navarro, tylan, mbhydro, KRRath, STS E, mtncomm1, adteldon, gelehu, jknichols, Answer The Phones, iatech3800, BobRobert, R4+Z, metelcom, JBean3329), 563 guests, and 80 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,867
Posts636,763
Members49,329
Most Online5,661
May 23rd, 2018
Today's Birthdays
Bujones, davesydney84, diegos, George Kuilan, jesse_ohio, MadMaestor, Rene
Newest Members
bmerri19, Henry VIII, jmontler, barryv, carag62
49328 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 44
Ruben 20
hbiss 17
DonaldR 17
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners