Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Apr 2014
Posts: 10
mtruffa Offline OP
Member
OP Offline
Member
Joined: Apr 2014
Posts: 10
I have a KX-TA824 firmware version 3.0.5 and a new KX-TVA50 and I am trying to set it up with APT integration. When I click APT in the program the lines set for VM1 go busy. When I try the quick setup via the TVA software it will not connect.

Any Ideas what the problem could be?

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Is VM set for APT?

Joined: Apr 2014
Posts: 10
mtruffa Offline OP
Member
OP Offline
Member
Joined: Apr 2014
Posts: 10
Yes. I set the 824 first and as soon as select apt in the 824 the lines go busy. TVA50 not even hooked up to it yet.

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Busy or Out of Service?

Which ports are you using.

Joined: Apr 2014
Posts: 10
mtruffa Offline OP
Member
OP Offline
Member
Joined: Apr 2014
Posts: 10
Busy. Port 7 & 8 extension 107 & 108

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Set VM for apt then plug in. light should go green.

Joined: Apr 2014
Posts: 10
mtruffa Offline OP
Member
OP Offline
Member
Joined: Apr 2014
Posts: 10
I have a flexible button set up for the voice mail line. As soon as I hit the apply for apt the line lights up and is busy. Nothing is plugged into the port. When I connect the jack to the VM system nothing happens still busy.

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
Is the TVA set for KXT624/824 and In integration to APT?
Wont work otherwise.

Joined: Apr 2014
Posts: 10
mtruffa Offline OP
Member
OP Offline
Member
Joined: Apr 2014
Posts: 10
yes it is. but it will not connect. Funny thing is if I set it to inband everything works fine.

Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
If you set what to inband. THe 824, the TVA, both

Page 1 of 2 1 2

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,379
Posts634,605
Members49,525
Most Online5,661
May 23rd, 2018
Popular Topics (Views)
Today's Birthdays
dcttech, George/wa2vnv, telesalesrep
Newest Members
NiagaraGuy, Luv2uallday, FredSkidoo, tspa, xtrememachines
49,525 Registered Users
Top Posters (30 Days)
Toner 21
dexman 11
R4+Z 6
Who's Online Now
1 members (Mercenary Roadie), 5 guests, and 11 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Telephone Systems Canada | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5