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KX-TA824 and KX-TVA50 APT connection
#570459 04/18/14 05:21 PM
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mtruffa Offline OP
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I have a KX-TA824 firmware version 3.0.5 and a new KX-TVA50 and I am trying to set it up with APT integration. When I click APT in the program the lines set for VM1 go busy. When I try the quick setup via the TVA software it will not connect.

Any Ideas what the problem could be?

Panasonic Equipment and Telephones
Re: KX-TA824 and KX-TVA50 APT connection
mtruffa #570464 04/18/14 06:03 PM
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Is VM set for APT?

Re: KX-TA824 and KX-TVA50 APT connection
brokeda #570466 04/18/14 06:22 PM
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Yes. I set the 824 first and as soon as select apt in the 824 the lines go busy. TVA50 not even hooked up to it yet.

Re: KX-TA824 and KX-TVA50 APT connection
mtruffa #570473 04/18/14 07:36 PM
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Busy or Out of Service?

Which ports are you using.

Re: KX-TA824 and KX-TVA50 APT connection
brokeda #570477 04/18/14 07:51 PM
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Busy. Port 7 & 8 extension 107 & 108

Re: KX-TA824 and KX-TVA50 APT connection
mtruffa #570489 04/18/14 10:07 PM
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Set VM for apt then plug in. light should go green.

Re: KX-TA824 and KX-TVA50 APT connection
brokeda #570581 04/21/14 03:14 PM
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mtruffa Offline OP
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I have a flexible button set up for the voice mail line. As soon as I hit the apply for apt the line lights up and is busy. Nothing is plugged into the port. When I connect the jack to the VM system nothing happens still busy.

Re: KX-TA824 and KX-TVA50 APT connection
mtruffa #570606 04/21/14 07:13 PM
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Is the TVA set for KXT624/824 and In integration to APT?
Wont work otherwise.

Re: KX-TA824 and KX-TVA50 APT connection
brokeda #570622 04/22/14 12:32 AM
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mtruffa Offline OP
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yes it is. but it will not connect. Funny thing is if I set it to inband everything works fine.

Re: KX-TA824 and KX-TVA50 APT connection
mtruffa #570668 04/22/14 11:35 PM
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If you set what to inband. THe 824, the TVA, both

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