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dial 9 on sts S/L
#570665 04/22/14 10:44 PM
Joined: Sep 2008
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jimmy29 Offline OP
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I have a customer with a cordless x148. It is in the same group as the rest of the phones but when you dial 9, you get dead air. When you dial 9 on a digital set you get line 5(last line).What am i missing? Thanks.

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Re: dial 9 on sts S/L
jimmy29 #570682 04/23/14 02:14 AM
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If you don't have a loop key on the digital phones and what would normally be line 6 key is also something else then when you dial 9 the system can't give you line 6 so you get the next one. SLTs don't work quite the same way, they always get the last line in the first line group which in your case is line 6 or higher. You need to remove all lines after 5 from co trunk group 1 and that should fix the problem.

Last edited by Derrick; 04/23/14 02:15 AM.

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Re: dial 9 on sts S/L
jimmy29 #570697 04/23/14 11:58 AM
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jimmy29 Offline OP
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Thanks Derrick, i didnt know that about the loop key.


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