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dial 9 on sts S/L
#570665 04/22/14 10:44 PM
Joined: Sep 2008
Posts: 102
jimmy29 Offline OP
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Joined: Sep 2008
Posts: 102
I have a customer with a cordless x148. It is in the same group as the rest of the phones but when you dial 9, you get dead air. When you dial 9 on a digital set you get line 5(last line).What am i missing? Thanks.

Vodavi Telephones & Equipment
Re: dial 9 on sts S/L
jimmy29 #570682 04/23/14 02:14 AM
Joined: Jan 2008
Posts: 3,813
Retired Moderator
Retired Moderator
Joined: Jan 2008
Posts: 3,813
If you don't have a loop key on the digital phones and what would normally be line 6 key is also something else then when you dial 9 the system can't give you line 6 so you get the next one. SLTs don't work quite the same way, they always get the last line in the first line group which in your case is line 6 or higher. You need to remove all lines after 5 from co trunk group 1 and that should fix the problem.

Last edited by Derrick; 04/23/14 02:15 AM.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Re: dial 9 on sts S/L
jimmy29 #570697 04/23/14 11:58 AM
Joined: Sep 2008
Posts: 102
jimmy29 Offline OP
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Joined: Sep 2008
Posts: 102
Thanks Derrick, i didnt know that about the loop key.

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