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Joined: Jul 2006
Posts: 61
Member
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OP
Member
Joined: Jul 2006
Posts: 61 |
We have a local business that also does internet business.
We would like to route incoming calls based on their area code to either local sales (group 5100) or internet sales (group 5200).
How is that done?
Thank you.
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Joined: Jan 2007
Posts: 1,014
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Member
Joined: Jan 2007
Posts: 1,014 |
I believe you would have to do that through voicemail. I might be wrong but a place to start.
John 807
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The systems support cli routing. Never tried wild cards though.
Search in dm for cli routing and you will find the table
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
Posts: 602 |
This can be done using the voicemail/auto attendant. Look up PTR files for the svmi, if you can't find it I'll see if I still have them when I get to work.
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