web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#571019 04/30/14 10:20 AM
Joined: Mar 2008
Posts: 250
Member
Member
Offline
Joined: Mar 2008
Posts: 250
What does the ipoffice, basic mode, 2 port vm, do when both ports are busy? The AA is set to answer all lines on incoming every so often one of the extensions will start ringing on incoming call and the caller will say that they never got the message "you have reached......". I think it is because both ports are busy, any thoughts?

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
you are correct... it will wait until a port is free. If you are setup for the AA to answer all incoming lines first, I would add a couple more ports. If you have a person checking their messages, then only 1 port is free.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: May 2004
Posts: 1,668
Likes: 4
Moderator-Avaya
*****
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,668
Likes: 4
If you have an incoming call route that targets an AA, you can use the fallback destination to overflow to, in case no ports are available.

Joined: Mar 2008
Posts: 250
Member
Member
Offline
Joined: Mar 2008
Posts: 250
Did not think of that, thanks


Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 4
dexman 3
Who's Online Now
0 members (), 164 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0