EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2009
Posts: 57
Member
OP Offline
Member
Joined: Oct 2009
Posts: 57
First time programming an IPEdge system. Phones are IP5000 series. Trying to use buttons on phone to program station speed dial numbers. Software says #66, speed dial bin, telephone number, #. As soon as I dial #66 the phone busys out instead of showing "speed dial" on display. Really don't want to have to program station speed dial numbers for 25 phones as an administrator. Would much rather let each user do their own. Any help/ideas would be greatly appreciated.

Global Test Supply 728x90
Joined: Jun 2003
Posts: 3,271
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,271
Make sure the station(s) have been assigned station speed dial bins in program 200.

Joined: Oct 2009
Posts: 57
Member
OP Offline
Member
Joined: Oct 2009
Posts: 57
they have been. And received other info that it cannot be done on the phone with an IPedge system? Any other info on this would be very helpful.

Joined: Jun 2005
Posts: 2,597
Likes: 1
Member
Offline
Member
Joined: Jun 2005
Posts: 2,597
Likes: 1
I looked at feature description and they mentioned #66 to enter speed dials, but then I looked at the most recent User Guide, and there was no mention of #66 at all. I looked at the available Flexible access codes on an IPEdge system, and there is no #66 codes in there.

I found out a while back that the personal program mode code does not work. I would assume that they want people to use the Enterprise Manager web application to set personal options now.

Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
You can't use the IP5000 user guide anymore, I believe it states in there somewhere that that manual is strictly for an IP5000 connected to a CIX. The correct manual is the IPegde User guide and that covers the IP telephone, Messaging, and Call Manager. In there where it covers setting speed dials it says to use the web-based user administration to set the speed dials. Its probably a little easier anyway, the individual user uses their ext number for the username and password and it only gives them certain parameters that they are able to manage, its the equivalent of what MyPhoneManager was.

Joined: Oct 2009
Posts: 57
Member
OP Offline
Member
Joined: Oct 2009
Posts: 57
Thank you for the input. We will have to come up with a new plan of attack as far as what we allow the users to do. I appreciate all the responses.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,466
Posts640,071
Members49,483
Most Online5,661
May 23rd, 2018
Today's Birthdays
baldy, gtrs, laertao, patrick8154
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 37
Ruben 7
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (hitechcomm, sundance, Mercenary Roadie, dexman, BobRobert, justbill, jeffmoss26, Yoda, phonman123, metelcom, ToshiGal75, RATHER BE FISHING, mohammed abdelaa, 2 invisible), 113 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud