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Joined: Oct 2008
Posts: 298
Member
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OP
Member
Joined: Oct 2008
Posts: 298 |
I have a customer with an old IVS that suffered a power surge and the PRI stopped working. Everything else is ok, including the old AD-8 in-skin voicemail. It's just the PRI. We confirmed the PRI is working from the Telco by setting up a SV8100 and it works fine but will not connect on the 2000.
The customer has decommissioned several other sites and shipped out a PN-DTA card. I cannot even find this in a manual for the IVS, IVS2 or IPS. They show the 24DTA-A, 24DTA-C, 24PRT etc but not just a DTA. I have my doubts it is compatible but looking for confirmation.
This location will be closing in a little over a year as a new facility is being built and they were hoping to limp the system through and install new when they move.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
The newer DTA card is not supported on the older IVS series. I suggest getting the exact same card (24PRT) or set of cards (24DTA + SC01) that they have now. I have both types in stock.
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Joined: Oct 2008
Posts: 298
Member
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OP
Member
Joined: Oct 2008
Posts: 298 |
Customer is taking the plunge. SV8300 going in next week
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