Business Phone Systems

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Joined: Aug 2012
Posts: 13
OP Offline
Joined: Aug 2012
Posts: 13
I seem to be having an issue with being able to manually select mode using system administrator calling in from the outside. The business uses a day/night button programmed on the phone to usually switch from day msg to night msg. However, with memorial day coming up they want to use the holiday feature. It is a small business so they do not utilize the schedule table. I was attempting to change mode this evening, so I would give the business step by step instructions to follow, and upon changing the mode the msg/mode does not actually change. I am only getting the night msg I initially heard when calling the first time. Any suggestions?? I am thinking there is an issue because of the day/night button programmed?? Anyone think of a way around this issue and/or any thoughts?? Unless business wants a service call, my only thought is for them to simply re-record their night or day msg to have a holiday msg and then re-record once the holiday is over....any better suggestions??

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Joined: Sep 2001
Posts: 2,306
Likes: 6
pvj Offline
Moderator-Executone-Isoetec, Samsung
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,306
Likes: 6
No reason that shouldn't work.But when you set the mode to holiday did you give it a minute to switch over?It's not going to happen immediately it will take a bit before the system changes it to the new mode.Also make sure you set all ports to the new mode.

Moderated by  nameless, pvj 

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