sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems outbound transfer

hey guys i can't remember how to get a set to be able to forward to a cell phone??

Build a route and dest code and forward to dest code and number
4.1 or higher required

Thanks Buddy

don't forget to turn on Allow Redirect

now what code do i put in route if i want to use the telco link feature for the transfer so it doesn't tie up 2 lines??

Good question, never tried it before.

If forwarding to other given numbers then at the phone:
F4Z#XXX-XXX-XXXX# (#=LINK)

If always forwarding to the same number:
Go into your route and tell it to dial a number:
#XXX-XXX-XXXX# (you cell number with 2 links)
At the phone do F4Z (Z being your dest code)
Dest code uses route Y which in turns dials cell #.

ah ok thanks i will try putting # in route see if it works
i'll post results

well i tried with # in front of dest code ie feature 4(81)# cell #
the system takes 2 trunks for the transfer it doesn't link transfer what am i missing

I would suggest that you try it manually just to make sure the links will work, and what it takes to make it work.

Remember that to get the link part to work the phone lines have to have that option on the line. Sometimes you can get the link to work and conf in the 3 party but it disconnects when you try the final transfer code. Probably because you need the full option. Telco sometimes calls it by different names. But you need Conference with Transfer.
Once you find out that everything is working then try the fancy codes and routes.

If I remember right, you might need to place a "Pause" or two in there after the link. Like Jim said, try it manually first.