EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2014
Posts: 3
Xzeron Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 3
Hello everyone, i just found this website, and hopefully you guys might be able to help. I am in the military and we have a comdial system for our phones. Our box that controls the phones was unplugged today and now, after pluging it back in, we arent able to get phones back. We are getting the code in he subject line and we've gotten it before, however we jus cycle power to it, and it generally fixes it. This time, not so much. I have cycled power, re seated cards, swapped them around in the chasis and nothing seems to work. There are a total of 4 cards in the box, one has diagnostics lights on it, its at the top, then there are 2 that have a single green led, one of them flashes fast, and the other flashes slow. then at the bottom, there is a card that has a red, orange, and green led.If anyone can be of help, i would really appreciate it. Thank you for your time.
~B. Martin
ET2/SS USN

Global Test Supply 728x90
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
What model comdial phone system are you talking about? What is the model of the phones (should be a label on the underside of the phone).

433 is a UCD group on the DX80/120 system.???

Perhaps one of the Comdial mods knows of a "FW433-000.3A"---I don't. Sounds like perhaps a software number. Could be an older Comdial PBX. Just doesn't ring a bell with me.

Joined: May 2014
Posts: 3
Xzeron Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 3
The phones we have are the Comdial Impacts SCS8324SJ-FB, as far as software goes im not sure. I am sure that its old, probably older than i am, if its anything like all of our other equipment haha. But like i said, the large box that has the circuit cards in it, i dont know what type or model it is.

Joined: Aug 2004
Posts: 9,037
Likes: 2
Admin
*****
Online Content
Admin
*****
Joined: Aug 2004
Posts: 9,037
Likes: 2
How long was the system unplugged? You either have a Comdial FXII, FXT/S, or MP5000 depending on the CPU model.


[Linked Image]
Joined: May 2014
Posts: 3
Xzeron Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 3
I looked on one of the boards and it has FXC on it, i dont know if thats helpful or not. It was unpluged for about 45min to a hour.

Joined: Aug 2004
Posts: 9,037
Likes: 2
Admin
*****
Online Content
Admin
*****
Joined: Aug 2004
Posts: 9,037
Likes: 2
Not long enough to lose the software license. Several possibilities. 1.Bad CPU. Bad news. 2. Bad board holding the system down. Unplug all boards but the CPU and first FXLDS-16 board. See if the first 16 phones come up. If not unplug the FXLDS-16 and plug in the 2nd FXLDS-16 and CPU only. If that doesn't work you have probably major issues. Check the power supply LEDs and make sure all 4 are lit.


[Linked Image]

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,465
Posts640,039
Members49,482
Most Online5,661
May 23rd, 2018
Today's Birthdays
ack714, Marky, Mobidoy, Tony the Phoneman
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 35
Ruben 8
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
30 members (BobRobert, newtecky, Carl Navarro, pvj, Matt L, justbill, JBean3329, hitechcomm, Biztel Cuban Okie Tech, metelcom, sundance, Touch Tone Tommy, hbiss, Scott5Rivers, Memphisribs, joshuacook, jab1780, RATHER BE FISHING, Daniel, Professor Shadow, KRRath, sfletcher, BrianS, R4+Z, Yoda, www.telcom1.net, erniejoey, Skunky, 2 invisible), 562 guests, and 33 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud