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#572589 06/03/14 04:20 PM
Joined: May 2002
Posts: 4,296
Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,296
Likes: 7
Can a user call in from the outside and forward their phone.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Jul 2001
Posts: 3,342
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
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Build a module for remote access, they can call in to check their voicemail or change their forwarding/twinning settings including turning it on and off

Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
Posts: 4,296
Likes: 7
Thanks, its set up, but what do they do once they get into voice maoil, there is no option for forwarding. Or am I missing something.

Joined: Jul 2001
Posts: 3,342
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
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Likes: 10
Add a menu before the caller gets to the "Get Mail" action, and make one of the options go to a Personal Options action.

[Linked Image from touchtonetommy.com]

You can download the module here

Joined: May 2002
Posts: 4,296
Likes: 7
Moderator-Avaya, Polycom
*****
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Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,296
Likes: 7
Thanks Tommy

Ken


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