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#572589 06/03/14 08:20 PM
Joined: May 2002
Posts: 4,179
Likes: 3
Moderator-Avaya, Polycom
*****
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Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,179
Likes: 3
Can a user call in from the outside and forward their phone.

Joined: Jul 2001
Posts: 3,305
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,305
Build a module for remote access, they can call in to check their voicemail or change their forwarding/twinning settings including turning it on and off

Joined: May 2002
Posts: 4,179
Likes: 3
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,179
Likes: 3
Thanks, its set up, but what do they do once they get into voice maoil, there is no option for forwarding. Or am I missing something.

Joined: Jul 2001
Posts: 3,305
Moderator-Avaya-Lucent, Antique Tele
*****
Offline
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,305
Add a menu before the caller gets to the "Get Mail" action, and make one of the options go to a Personal Options action.

[Linked Image from touchtonetommy.com]

You can download the module here

Joined: May 2002
Posts: 4,179
Likes: 3
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,179
Likes: 3
Thanks Tommy

Ken


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