sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems 7400 auto reboot

Is there a program on a 7400 running 4.60b to tell it to reboot automatically at a set time
Once a day or week etc ?

Why would you want to do that there is for the voicemail
don't know about system personally if not broken don't touch

I think it's a small bit broken I'm afraid !!
It's a 7400 with mcp 4.60b with a Pri card and sip trunks for outgoing and a voicemail card and OAS card it has 5 x 16 dli cads and a sli card
The system is locking up in that the voicemail the Pri card and the sip trunks go inactive after a couple of day ( could be 3 days could be 8 days) no real pattern to it. The phones still work internally but no incoming calls no voicemail and no outgoing over sip a reboot and it all comes up fine until the next time .
So far we have changed the svmi-20e to a new svmi-20i and changed the chassis but no luck. It's behind a mikrotik router and it's locked down to the ip of the sip provider and had a mikrotik engineer look over the config and he says it looks ok. There is also exchange on it. I have closed port 5090 as I felt it was more frequent when we had remote access to it. It's still happens but it think no as often. I was thinking a DOS attack but not sure how ?
Any ideas

Is there any indication in fault logs?
Also are you using white lists

Hi
No there is nothing in the logs and I'm not using the whitelist

Have you looked in voicemail logs
Maybe someone is trying to hack your system
Make sure there's no mailboxes not needed
Change passwords and unless using it stop out dialling from mailboxes

Just an update on the fault
From the last time it happened it lasted 12 days and then it froze again. In the system logs the only thing that shows up is SVM network error and the system freezes about 30mins to an hour after that. After the reboot everthing was fine but then it happened 2 days later with the same SVM network error.

we have changed the voicemail from SVMi20E to a SVMi20I and the chassis and the mp40

any ideas ??
thanks

check your ip config might be conflict

with someone using that ip address ?

Check the fan is running in 2.2.0

Known issue in version 4.60b check alarm log for Reg OK and Reg NOK.
Update to minimum 4.70D to resolve that issue.