|
|
|
|
Joined: May 2003
Posts: 34
Member
|
OP
Member
Joined: May 2003
Posts: 34 |
Ok trying to make this work,
Want to hook up a serial printer to the sdmr port is that possible or do i have to pull the data with a computer first?
If i have to do the computer part what program do I need to do this with?
Thanks in advance
I have intertel access system ver 4.1
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
You can do either. If you want a PC to store the info, you can use any third party Call accounting software to read the SMDR data.Use the top RS-232 port on the CPU card (i think by default this puts out SMDR)and make yourself a programming cable adapter wich plugs into the PC. You can search this forum for "pinout" and you will find some older threads describing how to make a programming adapter.
Rhett
|
|
|
|
|
Joined: May 2003
Posts: 34
Member
|
|
OP
Member
Joined: May 2003
Posts: 34 |
what software do you suggest? was there something that came with the inter-tel system?
|
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
Inter-Tel's software is called "Inside Track" The third party software that they use is "MicroCall"
Rhett
|
|
|
|
|
Joined: Sep 2005
Posts: 840
Member
|
|
Member
Joined: Sep 2005
Posts: 840 |
Inside Track was End-of-Sale'd a couple years ago. Microcall is OK call accounting s/w. Contact Center Suite is alot better, but more dollars...
|
|
|
|
|
Joined: Jun 2002
Posts: 258
Member
|
|
Member
Joined: Jun 2002
Posts: 258 |
try www.keytelco.com Very cool cti and call accounting software- cheap.
|
|
|
|
|
Joined: Aug 2005
Posts: 6,692
Member
|
|
Member
Joined: Aug 2005
Posts: 6,692 |
Many people just use HyperTerminal and set it to capture mode if you're looking for a free alternative.
|
|
|
|
|
Joined: Jun 2005
Posts: 67
Member
|
|
Member
Joined: Jun 2005
Posts: 67 |
I agree with MacGyver. If you are looking for free "raw" data" then hyper terminal is the way to go. For me, with the Inter-tel if my customer wants all kinds of "sorting" and information "goodies" then I suggest MicroCall.
|
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
Inside Track was End-of-Sale'd a couple years ago
Yes your right, how time flies. When the OP said 4.1 I was time warped back to the 90's.
Rhett
|
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
154
guests, and
432
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
