EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
#573390 06/19/14 03:18 PM
Joined: Jun 2013
Posts: 89
Member
OP Offline
Member
Joined: Jun 2013
Posts: 89
I am trying to get a newly installed SuperSet (ext 415) to ring with an analog station (x101) on overflow but the SX50 won't let me add ext 415 as the 2nd member of the ring group (Command 381). I get an error msg "Entry must be an extension" or something like that. The SuperSet is ext 415 as station equipment number 004 (Cmd 301 004).
Any ideas?



GraniteTCS.com
Advertising Sponsor
Joined: Apr 2007
Posts: 337
Member
Offline
Member
Joined: Apr 2007
Posts: 337
Supersets cannot in a ring group

Joined: Jun 2013
Posts: 89
Member
OP Offline
Member
Joined: Jun 2013
Posts: 89
Thanks, but that is poopy. So how can I get my analog ext 101 and superset x415 to ring on incoming calls? I suppose a Hunt Group (Cmd 361) is my only other option. I tried that with it set to Circular but that wasn't desirable cuz I would like for them to ring simultaneously. Does a Circular hunt group work like round robin (ie. with each call start at the next member in the group)? Would a Terminal hunt group start at the first member each call? Thanks.



GraniteTCS.com
Joined: Apr 2007
Posts: 337
Member
Offline
Member
Joined: Apr 2007
Posts: 337
what don't you add x101 as a key line appearance immediate ring on the superset

Joined: Sep 2008
Posts: 392
Member
Offline
Member
Joined: Sep 2008
Posts: 392
Make x101 a line appearance on x415 and when you call 101 they will both ring. If you make it a Multiline appearance you can get more than 1 call.

Joined: Feb 2006
Posts: 1,716
Member
***
Offline
Member
***
Joined: Feb 2006
Posts: 1,716
The obvious and easiest solution is make Ext 101 appear as a line position on the Superset. As stated above, making it ring immediately will produce the desired condition of the Superset ringing simultaneously with Ext. 101. Making multiple appearances on the Superset will allow multiple incoming calls to be answered at the Superset.

Getting a hunt group to work will leave you with a delay before the Superset would ring.

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet

Link Copied to Clipboard
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,465
Posts640,038
Members49,482
Most Online5,661
May 23rd, 2018
Today's Birthdays
ack714, Marky, Mobidoy, Tony the Phoneman
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 35
Ruben 8
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
30 members (Carl Navarro, newtecky, pvj, Matt L, justbill, JBean3329, hitechcomm, Biztel Cuban Okie Tech, metelcom, BobRobert, sundance, Touch Tone Tommy, hbiss, Scott5Rivers, Memphisribs, joshuacook, jab1780, RATHER BE FISHING, Daniel, Professor Shadow, KRRath, sfletcher, BrianS, R4+Z, Yoda, www.telcom1.net, erniejoey, Skunky, 2 invisible), 561 guests, and 33 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud