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Joined: Mar 2011
Posts: 101
Member
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Member
Joined: Mar 2011
Posts: 101 |
Hello All
I was out at a customer that had a MICS with PRI and I noticed they where putting calls on hold that appeared on all the other phones.
When I did feature *0 then hit the keys they said :
Call 1
Call 2
Call 3
Call 4
They appear to be some kind of park buttons.
Dose anyone know how to program these keys?
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
They start with
Feature * 520 - Call 1
Feature * 521 - Call 2
etc...
Feature * 535 - Call 16
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
You can put Call 1-5 for all phones in the Sales Group.
Call 6 - 8 for all phones in the Service Group
Etc......
Break them up any way you want to.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Nov 2004
Posts: 222
Member
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Member
Joined: Nov 2004
Posts: 222 |
The feature is called SWCA (system wide call answer)
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Joined: Mar 2011
Posts: 101
Member
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Member
Joined: Mar 2011
Posts: 101 |
Cool thanks guys. Learn something new every day 
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