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Joined: Jan 2005
Posts: 340
Member
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Member
Joined: Jan 2005
Posts: 340 |
Have a 7200 with ver 4.51 and an expansion cabinet. Have 1 8trk2 in the first cab and 3 more in the 2nd. Have a CRM installed as well.
The problem is that the caller ID cannot be stored or reviewed. I get the caller id on inbound calls, so its not the CRM card. The review button does not light up when a new call is received. I think it is either a software ver. or the processor. Has anyone out there ran into this?
Thanks.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Do you have review and/or log blocks assigned to the stations?
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Joined: Mar 2010
Posts: 1
Member
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Member
Joined: Mar 2010
Posts: 1 |
I am involved with this phone system also. To answer your question yes Both the review and Log blocks have been assigned.
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Joined: Aug 2012
Posts: 73
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Member
Joined: Aug 2012
Posts: 73 |
had a similar issue with 5243 handset on a 7400 Samsung Could not explain, looks like the SMTi handset have there own set of review blocks also but no one knows where, we did a restart on the 7400 and they started to work again. Was weird Samsung Korea investigating.
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