Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
#573872 06/27/14 01:34 PM
Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
Hello smart people,

We have a ctx100 and a ivp8 rev.1

The issue is that when we go in to record a message it says "I'm sorry, I am unable to record your greeting at this time." Also it will not allow an external call to record a voice mail either. Any help would be much appreciated.

Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
Sounds like your vm system has reached its maximum capacity. Have people log in and start deleting saved messages.

Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
that's the thing there was only 1 voicemail and we deleted it

Joined: Jan 2006
Posts: 2,266
Likes: 1
Member
*****
Offline
Member
*****
Joined: Jan 2006
Posts: 2,266
Likes: 1
Check mailbox 0

Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
is that the 990 one

Joined: Aug 2012
Posts: 122
Member
Offline
Member
Joined: Aug 2012
Posts: 122
There is a greeting recording time for each mailbox, the default is 40 seconds you may want to extend that for the main greeting.

Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
how do i do that, do i have to connect to the com port or can i do that through the phone?

Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
Connect through the com port and you will be able to see what mailboxes have messages in them, and how many. Like was suggested earlier, check mailbox 0.

Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
how do i login to mailbox 0, is it the same way i would check an extension mailbox

Joined: Jun 2014
Posts: 6
rosen Offline OP
Member
OP Offline
Member
Joined: Jun 2014
Posts: 6
resolved:
copied user 0 to another user
deleted user 0
copied it back

thanks for the prompt replies


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,375
Posts634,588
Members49,525
Most Online5,661
May 23rd, 2018
Popular Topics (Views)
Today's Birthdays
apexnetworks, blpogue, Hillyard, Silversam
Newest Members
NiagaraGuy, Luv2uallday, FredSkidoo, tspa, xtrememachines
49,525 Registered Users
Top Posters (30 Days)
Toner 17
dexman 12
R4+Z 6
Who's Online Now
1 members (Curlycord), 7 guests, and 16 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Telephone Systems Canada | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5