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Adding VM boxes in DB Studio
#57416 08/01/07 03:27 PM
Joined: Jul 2007
Posts: 7
Deryck Offline OP
OP Offline
Joined: Jul 2007
Posts: 7
I tried to research this before asking, but I am findiong very little on DB studio and the Intertel Manual I have is really not much help. I show an extension in devices and the phone extension is good on a programming side. How in the heck do I add a VM box for an extension? Reading the manual and working in the DB studio, the VM box grabs its info from the system, however I am not able to figure out how to add a VM box on an existing extension.

Any help would be great.

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Re: Adding VM boxes in DB Studio
#57417 08/01/07 06:37 PM
Joined: Dec 2002
Posts: 9,389
Joined: Dec 2002
Posts: 9,389
What version is your system? Is it an Axxess, Encore, 5000?

Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
Re: Adding VM boxes in DB Studio
#57418 08/02/07 07:10 AM
Joined: Jun 2007
Posts: 490
Joined: Jun 2007
Posts: 490
Go to VoiceProcessor/Devices/Mailboxes
Right click on the right pane and select add associated mailbox. You will then be allowed to select the device type that the device will associate with then the actual device. If the device is not listed, that means that there is an Extension ID already created. You will need to delete it first under VoiceProcessor/Devices/ExtensionIDs

ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified

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