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Call Appearances
#57434 08/06/07 03:04 PM
Joined: May 2005
Posts: 47
davedel Offline OP
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Team,

I am looking for a *hopefully* best practice to having secondary extensions appear on a number of intertel 550-4000 handsets, so that when a station A receives a call, it lights up on stations B and C as well (which can also pick up the call).

Thanks in Advance!

Dave


Dave Del Purgatorio | I.T. Team Support
Pacific School of Religion
1798 Scenic Ave.
Berkeley, CA 94709
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Re: Call Appearances
#57435 08/07/07 05:56 AM
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Program a secondary extension key on the phones you want them to appear. You do this under keymap programming and you can specify the number of calls to be at the original station before the call appears on the sets with the SE keys.


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Re: Call Appearances
#57436 08/07/07 01:12 PM
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davedel Offline OP
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Thanks Chris!


Dave Del Purgatorio | I.T. Team Support
Pacific School of Religion
1798 Scenic Ave.
Berkeley, CA 94709
510.849.8204
Re: Call Appearances
#57437 08/09/07 04:44 PM
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davedel Offline OP
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Chris's Advice worked like a charm. Now the(the users) want more :-( SUPRISE!

I'm being asked if it's possible to turn off the ring tone on the secondary extensionsthat I setup for a group of phones.

Any Takers??

Thanks -


Dave Del Purgatorio | I.T. Team Support
Pacific School of Religion
1798 Scenic Ave.
Berkeley, CA 94709
510.849.8204
Re: Call Appearances
#57438 08/09/07 07:12 PM
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Under 'Programmable Keys', just to the right of the 'Secondary Extension' entry, try setting that value to 0. While in this menu, press F1 for Help and some great reading.


Rhett
Re: Call Appearances
#57439 09/17/07 04:22 PM
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davedel Offline OP
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Thanks RCA!


Dave Del Purgatorio | I.T. Team Support
Pacific School of Religion
1798 Scenic Ave.
Berkeley, CA 94709
510.849.8204

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