EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2012
Posts: 4
CQ Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 4
I have issues with a couple extensions not ringing enough, then others ringing too many.

Is it possible to change individual phones for these settings?

Marlene

Global Test Supply 728x90
Joined: Jan 2008
Posts: 3,819
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,819
You need to provide more information...too many rings or not enough before what? Before the call is answered or goes to voice mail or something else?


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Apr 2012
Posts: 4
CQ Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 4
Hi Derrick

We have the Auto Attendant answering the calls during the day. If someone wants the store, the store may be busy and cannot get to the phone in 2-3 rings. I need the phone to be able to ring 4-5 times.

Others in the office wish their phones to be able to go to voice mail quicker. Like 1-2 rings.

Joined: Jan 2008
Posts: 3,819
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,819
You are using the auto fwd to voice mail function and it only has one system timer, no individual timers.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Apr 2012
Posts: 4
CQ Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 4
Thanks Derrick. I will figure out which one deserves the most attention. I think the store needs more rings though so that will probably be it..

Marlene

Joined: Dec 2005
Posts: 648
Likes: 1
Member
Offline
Member
Joined: Dec 2005
Posts: 648
Likes: 1
CQ,
I'm not sure if you are talking about vm or auto attendant in your 2nd statement. If you want say... 3 phones to ring 5 times on incoming calls, and 2 phones to ring only 3 times before the auto attendant picks up, then all you have to do is program the 2 phones on a delay ring. This way they will only hear the last 3 rings. If you are talking about individual vm ringing, then what Derrick said is correct.


"I thought I was wrong once, but I was mistaken"

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,457
Posts640,016
Members49,481
Most Online5,661
May 23rd, 2018
Today's Birthdays
CODzilla, desertrat, gulledas, hs phone guy, JP_Texas, Klerik, Matt Andrews, Robert18, Team Freddy, terminal
Newest Members
Goracing57, Michael Duffy, Jim22, hummerdave, Rusenga D
49,481 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
Ruben 9
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
22 members (hbiss, dexman, metelcom, justbill, Mercenary Roadie, Touch Tone Tommy, BobRobert, sundance, BrianS, JBean3329, Keyset6, hitechcomm, Bushmills, Yoda, zoomo, Professor Shadow, TNTJEFF, mongo5150, Skunky, 3 invisible), 313 guests, and 173 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud