Visual Voice Mail on Small Office and DSU II|Sundance Business VOIP Telephone Help

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Visual Voice Mail on Small Office and DSU II #575128 07/31/14 10:45 AM
Joined: Feb 2008 Posts: 23 St Albans Vt Vermont Joe OP Member
OP Vermont Joe Member Joined: Feb 2008 Posts: 23 St Albans Vt	Replaced DSU II after lightning strike. Integration is working. I get the VMail soft key and it prompts me for my sec code, but I don't get the softkeys after that for delete,save etc. Also, I don't get the msg count. Visual Voice mail is enabled in the DSU II. What am I missing??

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Re: Visual Voice Mail on Small Office and DSU II Vermont Joe #575159 07/31/14 06:05 PM
Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 16 SOUTH TEXAS	I'll bet the integration isn't working. ON a DSU when you turn on serial integration it will show vmail in the display with nothing hooked up. You're going to have to make sure about the right COM ports, baud rates, serial cable and connector integrity, and most important that you have the right ports in the right order ID'd in the vm.cfg.

Re: Visual Voice Mail on Small Office and DSU II Vermont Joe #575189 08/01/14 11:01 AM
Joined: Feb 2008 Posts: 23 St Albans Vt Vermont Joe OP Member
OP Vermont Joe Member Joined: Feb 2008 Posts: 23 St Albans Vt	Thanks. I'll check that out today.

Moderated by 5years&counting, jwooten, RATHER BE FISHING

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