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Joined: Mar 2006
Posts: 171
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Joined: Mar 2006
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Have a customer who cannot change their system time/date from attendant phones. Have verified the phones they are attempting to use are programmed as attendants however when using the code to change the time/date the display simply returns to an idle condition. I can change time/date using VMMI. The manual says to use "01" to change the time/date and for example use "02" for system speed dial. On this customers phone "01" does nothing and "02" comes up LCD Messaging. Can these codes be changed? Under Feature Number programming I see the code for attendant programming which is default.
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Joined: Feb 2008
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Do they have large display phones?
-J
Jason Perkins Network Engineer
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Joined: Mar 2006
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Large and small display phones.
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Joined: Feb 2008
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You've configured one of the small display phones as a programming station and it still won't work?
Do they have any industry standard phones hooked to the system?
-J
Jason Perkins Network Engineer
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Joined: May 2005
Posts: 951
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In addition to making it the attendant you need to make it a programming station as well. All in vmmi
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Mar 2006
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I have two large display phones set up as attendant and programming ports. Obvious question, do the large display phones access the system time differently? I do not have a small display phone set up yet.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Posts: 9,172 Likes: 22 |
Set up the small display then try again.
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Joined: Feb 2008
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I found that the large display phones can't set the time. I didn't look into testing it much as I just do everything from VMMI, and I have a script which dials a modem to set the time automatically.
-J
Jason Perkins Network Engineer
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Joined: Mar 2006
Posts: 171
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Joined: Mar 2006
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Returned to customer site today, set up a small display phone and am able to change time and date via that phone. Thanks for the help. Any reason why the large display phones won't change time and date?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Never could get an answer from the factory. Made zero sense to me.
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