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Joined: Mar 2009
Posts: 103
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OP
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Joined: Mar 2009
Posts: 103 |
We replaced a card that was a bad CO card in SLOT 1 and all the phones came up with the following DND Call Forward to none DISA Alarm and absence We were able to clear all of them except Absence? Any idea guys? We can call station to station after we assigned them extension numbers but no Speaker and no Dialtone VIA the handset, but I can call station to station.
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Joined: Jun 2005
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Never heard of this before what happens if you put old card back Could be a faulty card or database is corrupt
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Joined: Mar 2009
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I should of clarified, there was a CO Card in the system in slot 1 (Universal Slot) and they went to a PRI, we put a Digital 8 port card in place of it and at first it came up with just "Contact Alarm" We Featured 57 and put the passcode in and it cleared it, Then all 8 ports said, Call Forward to None, pu the code in for that and it cleared,then it said DND, we cleared that one, now it has the Extension number in the left of the screen and Absence EG: (232: Absence!) Again on all 8 ports Very Bizare, I looked up Absence Presence on newer Systems but this is a ol OfficeServ100. Does not show date and time,just extension number and absence and in programing it shows the correct phone model.
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Joined: Nov 2009
Posts: 602
Samsung Moderator
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Samsung Moderator
Joined: Nov 2009
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Sounds like you didn't 806 the slot after changing card types.
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Joined: Sep 2013
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Give ABS a value in features and then use that value followed by ext number to clear the ABSENCE. Hope it works
Dian Visser Telecoms Cogent Ltd
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Joined: Jun 2004
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Joined: Mar 2009
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Thanks, will keep you posted !
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