BCM 4.0 - Can't reset (reinstall) the Call Pilot remotely

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BCM 4.0 - Can't reset (reinstall) the Call Pilot remotely #576538 08/26/14 07:10 PM
Joined: Jan 2006 Posts: 84 South Elgin, IL jacksonf4 Member
jacksonf4 Member Joined: Jan 2006 Posts: 84 South Elgin, IL	I want to wipe the Call Pilot and reinstall it I'm logged in via dial up, but when I go to the "Operations" there's no "Reinstall" button. Is there a way to do this remotely, or can it only be done via tel set?

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Re: BCM 4.0 - Can't reset (reinstall) the Call Pilot remotely jacksonf4 #576547 08/26/14 10:04 PM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Hummm. Never paid attention. Also have never tried that. AND - Even if I could, I don't think I would ever want to try that. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: BCM 4.0 - Can't reset (reinstall) the Call Pilot remotely NTlayoff #576752 08/30/14 07:24 PM
Joined: Jan 2006 Posts: 84 South Elgin, IL jacksonf4 Member
jacksonf4 Member Joined: Jan 2006 Posts: 84 South Elgin, IL	On page 125 of the BCM 4.0 CallPilot Manager Set Up and Operation Guide. Resetting CallPilot You can reset CallPilot settings back to the factory default. Resetting CallPilot settings removes all mailboxes, messages, contents and programming, except for keycodes. The keycodes are not removed. If you are resetting CallPilot 100/150 you can keep the systems IP Address, Subnet Mask and DNS settings. To reset CallPilot for CallPilot 100/150 1 Click the Operations heading. 2 Click the Reinstall link. A message appears that asks you to enter your System Administrator password to continue. 3 Type your System Administrator password in the box, and if you want to keep the system's IP Address, Subnet Mask and DNS settings, select the check box. 4 Click the Submit button to continue. A message appears that says that the reinstallation is in progress. When the reinstall is complete, the Login page appears. 5 After you log on, the Quick Installation Wizard appears.

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