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Joined: Aug 2014
Posts: 26 Likes: 1
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Joined: Aug 2014
Posts: 26 Likes: 1 |
I apologize in advance for something that must seem simple to Vodavi guys. My Vodavi tech recently left me and you can't get much help when you call Vertical in Phoenix.
Anyway, short of setting up a hunt group, is there a practical way to have the VM system (flash in skin) answer an incoming CO line with a company greeting (thank You for calling XYZ, someone will be with you momentarily) and then ring the operator station and then if no answer follow the auto attendant menu?
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
It can be done in multiple ways but it also depends which voicemail you are using.
Let us know.
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Joined: Aug 2014
Posts: 26 Likes: 1
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Joined: Aug 2014
Posts: 26 Likes: 1 |
It is the flash based in-skin Voice Mail card (VM1B) for XTS and XTSc
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You have to set up a voice mail hunt group usually 450, so the answer to your question is no.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2014
Posts: 26 Likes: 1
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Joined: Aug 2014
Posts: 26 Likes: 1 |
As always, Thank You!
I will set it up that way
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