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Joined: Feb 2005
Posts: 56
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Member
Joined: Feb 2005
Posts: 56 |
System is Avaya Partner ACS, R3.0.
The message to replace battery with power on appears at extension 10, and when I changed the AAA batteries for brand new ones the message did not clear. Went and bought another set of brand new AAA batteries and installed them. The message did not clear. It doesn't seem likely to me that 2 brand new sets of AAA batteries are bad, so what does anyone suggest that might be the cause of my message not clearing. Is there a program that can clear the message...I did not see anything specific for this in the Programming and Use manual.
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Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
See if any of the battery contacts appear corroded. Sometimes a rub with a pencil eraser will resolve that problem. 
I Love FEATURE 00
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Especially the spring contacts down inside of the ACS module. Be sure NOT to turn the AC power off while you do this, or you will wipe out the programming in the phone system. Hopefully, you have a backup/restore card in the system, and the automatic backup feature turned on.
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Joined: Apr 2004
Posts: 4,991
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Member
Joined: Apr 2004
Posts: 4,991 |
On the simpler side ,you did put the batteries in correctly
+-. as per the markings.
No insult intended.
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Joined: Feb 2005
Posts: 56
Member
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Member
Joined: Feb 2005
Posts: 56 |
Thank you all...I will check for corrosion. I double check when inserting the batteries because I have inadvertently put them in wrong before...appreciate you mentioning it though, as it could have been the source of the trouble!
Last edited by Judy Carter; 09/23/14 08:48 AM. Reason: incomplete response
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Joined: Apr 2004
Posts: 4,991
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Member
Joined: Apr 2004
Posts: 4,991 |
Well ,follow up with the results.good luck
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