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Joined: Dec 2003
Posts: 79
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Joined: Dec 2003
Posts: 79 |
I have several out-of-warranty DSX phones with the bad LCDs. NEC will repair for $50 plus shipping. Does anyone know a source for the LCD part? Anyone done it themselves?
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Joined: Mar 2014
Posts: 365
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Joined: Mar 2014
Posts: 365 |
We get the displays from NEC. Replacement is simple. Two screws underneath the LCD. It just slides out.
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Joined: Sep 2014
Posts: 1
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Joined: Sep 2014
Posts: 1 |
I've had to swap out quite a few of my customers' 22-button DSX phones due to faulty displays. Do you happen to have the part number for the replacement displays or a contact at NEC who would be able to help me get my hands on some?
Thanks!
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
The NEC Dterm phone display's are removed by 2 screws, DSX's are more complex.
We get old too soon, smart too late
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
FYI,
When NEC repairs phones they come back to you looking brand new.
We get old too soon, smart too late
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Joined: Mar 2005
Posts: 86
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Joined: Mar 2005
Posts: 86 |
If anyone wants to have the display repaired we can do that for you and we have an 85% success rate. we charge 12.00 plus shipping
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Joined: Jul 2004
Posts: 717 Likes: 1
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Joined: Jul 2004
Posts: 717 Likes: 1 |
You should break chops with NEC, there was a run (3 or 4 years ago) where their LCD supplier had a problem. I had my distributor go to bat for me and had them replaced for free.
$12:00 seems like a good deal though, why would their only be an 85% success rate??? If your replacing the LCD display, should it not be 100%
Walter
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Joined: Mar 2005
Posts: 86
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Joined: Mar 2005
Posts: 86 |
We repair the original display not replace, there was a manufacturing defect and we repair that. If there is other damage it would cost a bit more to replace.
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