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Joined: Aug 2007
Posts: 20
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Joined: Aug 2007
Posts: 20 |
Can keys be programmed on the 8520 phones to see who is on a call at a certain time. (The light is lit when they are on a call.)
Also how do you program a phone so that it doesn't ring when a person is already on the phone. (For instance, a person is on line 1, when a call comes in on line 2. How do we make it so that the phone doesn't ring?)
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
That would be a DSS key. Not sure if you can do that, what version is your system?
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Aug 2007
Posts: 20
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Joined: Aug 2007
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Joined: Oct 2007
Posts: 6
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Joined: Oct 2007
Posts: 6 |
turn off campon tones in station flags.You can also setup a system forwarding path for busy and route the call wear ever you want it to go.
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Joined: Aug 2007
Posts: 20
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Joined: Aug 2007
Posts: 20 |
Thanks. The Camp-On Flag worked wonderfully. Anyone have any ideas on the DSS buttons?
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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
Create a keymap with the buttons you need. You may be able to program individual phones with a station speed dial button, but I'm not sure if it will light when the line is in use. I've only used the Secondary Extension function.
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