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Joined: Feb 2013
Posts: 6
Member
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Member
Joined: Feb 2013
Posts: 6 |
Hi
I've got an OS 7200 single cabinet with MP20 and v4.75 software.
Combination of analogue and digital extensions (Econo keysets and 7 Buttons) The Telco lines are normal analogue lines.
When the client phones out they get wrong numbers. They do press the digits on the phone fast but there will be digits added to the back of the number dialled. If you look at the SMDR info you can see the digits.
I've replaced the cabinet and all the cards but the issue is still there.
Can anyone help?
Thanks
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Sounds like your lcr is appending digits
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Joined: Feb 2013
Posts: 6
Member
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Member
Joined: Feb 2013
Posts: 6 |
Hi
There is no LCR on the PABX system.
Regards
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Joined: Jun 2005
Posts: 574
Member
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Member
Joined: Jun 2005
Posts: 574 |
Have you tried the simple test first use a analogue telephone
on the lines before lines get to system also you might see if its dig or analogue telephones what dial the numbers first
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