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Joined: Oct 2006
Posts: 1,417 Likes: 7
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Joined: Oct 2006
Posts: 1,417 Likes: 7 |
If I program a multiline set for no auto line seizure, so that intercom is selected when going off-hook, then I dial 9 for an outside line, I get nothing. I found I have to dial another 9, and then it selects a line according to my route table.
Why is the second 9 required? I must have something wrong.
Thanks.
Jim
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Joined: Oct 2012
Posts: 252
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By default, it shouldn't be requiring a second 9 for line access - it does typically wait for you to begin entering the digits of the phone number before actually seizing a line, but the initial 9 lets the system know you are about to make an outbound call.
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Joined: Sep 2005
Posts: 971
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Jim, you are correct. You do have to dial 9 twice. The system is set to monitoring 911. This comes this way by default.
To change this feature go to program 21-01-12. Now you may be able to dial 9 and hit trunk group of outside line.
After you change this you will then need to dial 9911 to access 911.
I found your answer by searching NTAC Site.I had same problem as you. I prefer dial 9 access on system.
Another got ya feature of the SL1100 and does seem confusing.
-TJ-
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Joined: Oct 2006
Posts: 1,417 Likes: 7
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Thanks, that makes sense. I'll change that program tomorrow.
Jim
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Joined: Oct 2006
Posts: 1,417 Likes: 7
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BTW, I got a short stutter dial tone with the second 9. I guess that was trying to tell me something.
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Joined: Sep 2005
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I also get short stutter dial tone dial 9 access.But it is telling me i am hitting a trunk with CF on that trunk.
Got Ya. Have fun with the SL1100 Jim.
Yes by dialing "9" twice it was trying to tell you something.
Good catch.
Last edited by STS E; 10/27/14 12:20 PM.
-TJ-
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