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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
This affects both inbound and outbound faxing. It is the same for both. The call is answered. The handshake is established. The call times out without transferring the image. After a PBX reboot, I can sometimes get one fax through. After that, they all fail. On a Multitech FaxFinder 240 IP, the error is "No page received". On an HP Officejet 6500 it reads as a communication error when receiving a fax. It lists "No printer found" when sending a fax to the PBX. So it appears the PBX is not transferring the image data.
Has anyone run into this before? PBX is a 5600 running Version 5. Onsite fax machines are the FaxFinder, HP M5035 and an OKI MC860.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Is this a PRI.
I have had Panasonic systems where Time slips would cause this on SLT ports, using PRI.
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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
You nailed it. CS errors. Once the errors were fixed, the faxes came through with no issues (or at least no more than usual).
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