|
Joined: Nov 2014
Posts: 2
Member
|
Member
Joined: Nov 2014
Posts: 2 |
We have an ancient Panasonic KX-t Analog system. Has served us well. I have replaced many of the phones. Mostly due to abuse. Now the main panel is acting up. The main port (used for programming) is dead. A tech managed to use one of the unused ports and we are OK for now. However I am concerned that this system will fail and I will be SOL for phone service! This is a small business and presently we have 2 phones and a fax in the office. The warehouse (separate building on site has 4 phones. We have 2 lines and the fax line. I would like to have call display and the ability to transfer calls to my cell or home phone. There are not many sellers where we live unless you want an VOIP system. My first salesman is selling NEC and he recommended the sl1100. His price was excellent but I worry about service. 2 sellers are pushing refurb CICS Nortels. I know they are old but every salesman (even the competition) says they are bullet proof. I doubt we will ever need fancy features but it seems this system would work for us. Another seller is pushing a Toshiba system. It is pricey but this company has been around a long time and have lots of techs. Being as most members of this forum are techs or connected to sellers I am wanting some additional Information on these systems. The Toshiba salesman is willing to send out a tech and see which board is causing my Panasonic to act up. He may have a board in stock. That would buy me some time. I don't think I can call forward with the Panasonic. Any help appreciated. BTW the price of the NEC is approx. $2600 and the refurb NEC's are around $1500 (seems high). THanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
I'm obviously partial to Nortel, but for what you want if you buy a Nortel make sure the software is at least 4.1 or you won't be able to transfer outside.
There are also options from the Telco to do this. If you can get them to do it, there's also the Xblue X-16 system which is easy to program and install. You could even do it yourself, but I recommend that you get a tech in to do it.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
Member
Joined: May 2003
Posts: 2,924 |
Get a NEC DSX 40. You can program your self, the console for Windows is easy. Does all you could want, you will get plenty of help on forums, NEC forum is open to all. SL1100 is overkill for you.
|
|
|
|
Joined: Dec 2005
Posts: 9,181 Likes: 9
Spam Hunter
|
Spam Hunter
Joined: Dec 2005
Posts: 9,181 Likes: 9 |
Although discontinued, the Avaya Partner ACS is a fairly simple system to program. Documents are readily available on Avaya's website.
I Love FEATURE 00
|
|
|
|
Joined: Nov 2014
Posts: 2
Member
|
Member
Joined: Nov 2014
Posts: 2 |
I did some reading on this forum about the DSX40 and it seems it is being discontinued. Is that correct? I also see numerous posts about bad displays. Is that common? I have noticed comments that sl1100 has poor phones? Confused!
|
|
|
|
Joined: May 2004
Posts: 761 Likes: 2
Member
|
Member
Joined: May 2004
Posts: 761 Likes: 2 |
If you look at previous threads, you will notice that all systems are basically the same, and will do what you want. The issue to look at is the servicing company. Their track record will speak for its self. Who has been in business the longest, response time, cost for service calls, costs for telephone support, Maintenance Agreements, warranty on product and labor.
|
|
|
|
Joined: Jan 2007
Posts: 202
Member
|
Member
Joined: Jan 2007
Posts: 202 |
Two systems that have been discontinued with no further development, or a system that is still in production and is evolving (new software and hardware developments).
If those are the only 3 solutions you are considering, then it kind of makes it easy, as long as all are being sold and installed by a reputable vendor.
|
|
|
|
Joined: Jul 2008
Posts: 63
Member
|
Member
Joined: Jul 2008
Posts: 63 |
If you still have the panasonic phones then just get a newer panasonic KSU like the 624 or the 824. The basic unit comes with 3 co lines and 8 phones
|
|
|
|
Joined: May 2002
Posts: 4,310 Likes: 8
Moderator-Avaya, Polycom
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
Just wondering, what did you decide?
|
|
|
Forums84
Topics94,532
Posts640,045
Members49,854
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
345
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|