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Joined: Mar 2006
Posts: 642
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Joined: Mar 2006
Posts: 642 |
I have a customer with an SBX and single line phones, the phones can answer incoming calls but when they go off hook they get a busy signal. Is this in the button programming?
"90% of the politicians make the other 10% look bad" Henry Kissinger
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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"Going off Hook" is a bit vague...is this before or after pushing a line key? Or not selecting any line at all? It could be button programming or it could be trying to use a line that isn't there..you get a fast busy as soon as you press the key. I usually remove any appearances of inactive lines, make the button a user button.
Last edited by Derrick; 11/10/14 12:55 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Mar 2006
Posts: 642
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Posts: 642 |
Cordless phones cheap not manufacturer cordless. No line buttons, just going off hook
"90% of the politicians make the other 10% look bad" Henry Kissinger
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
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SLTs should get intercom dialtone when going off hook. You can dial an extension and an outside call requires the digit 9. All unused lines have to be removed from group one or you will get a reorder tone when dialing the digit 9.
Last edited by Derrick; 11/10/14 09:54 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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