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Joined: Nov 2014
Posts: 4
Member
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Member
Joined: Nov 2014
Posts: 4 |
I just wanted to validate what I am hearing from techs in Australia, and see if there are alternatives.
The system I recently bought currently runs Software v4.46d, and advanced feature licences are no longer available for this - for SIP, MGI, Voicemail (as a new owner).
Upgrade from v4.46d is a tech visit to site, but with a 50/50 risk that the system won't restart and will need to go back to Samsung for additional fee if that happens.
Does that make sense and are there alternative routes?
Gibbo
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Licenses are still available for 4.4x, however there have been lots of feature enhancements since 4.4x (esp on SIP trunk/Extensions)
SW upgrade is tech visit correct.
I disagree with the 50/50 risk, *maybe* if the tech doesn't know what they are doing.
If the sw upgrade fails then yes it will have to go back to samsung for repair.
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