web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2003
Posts: 25
Member
Member
Offline
Joined: Oct 2003
Posts: 25
Have a hotel that is getting a great deal of abusive calls from someone trying to extort money. IT is a Mitel 200ICP CX with a PRI. Any way to route a call based on the caller ID?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Feb 2006
Posts: 1,716
Member
***
Member
***
Joined: Feb 2006
Posts: 1,716
Is it the same caller ID? If so, ask the carrier to block the CID. If it's not just one number, then there is not a lot you can do. The problem is these low lifes can spoof their CID and that makes it near impossible to route them based on CID.

If you have automated attendant, you might have the AA answer all calls and provide only ONE route to the front desk. Trap all the other single digit dialing to a disconnect.

Rcaman


Americom, Inc.
Where The Art And Science Of Communications Meet
Joined: Oct 2003
Posts: 25
Member
Member
Offline
Joined: Oct 2003
Posts: 25
Rcaman, thanks for the response. The carrier, Windstream, says they can't do anything unless the hotel changes to its voip service. Sounds like a little BS to me. The guy is using an auto-dialer and we have already done the AA thing and has slowed him down. Law enforcement now involved. Thanks again.


Link Copied to Clipboard
Newest Topics
SL2100 licenses
by andyphones - 06/09/25 11:19 AM
Answer ringing line without pressing a button
by Pinnacle Rich - 06/02/25 10:53 AM
IT Guy. Jersey City, NJ
by hitechcomm - 05/29/25 10:09 PM
Nortel Venture phone question
by empire - 05/26/25 04:27 PM
Forum Statistics
Forums84
Topics94,544
Posts640,075
Members49,857
Most Online5,661
May 23rd, 2018
Newest Members
telli, CCTechProf, Pinnacle Rich, chris c755555, empire
49,857 Registered Users
Top Posters(30 Days)
Toner 6
hbiss 2
R4+Z 1
Who's Online Now
1 members (RATHER BE FISHING), 115 guests, and 28 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0