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#582067 12/16/14 11:17 AM
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Hi all,

I have a 7200 with a MCP running v4.46d. they want to setup a few UCD groups. i saw in mmc601 you can set the group to UCD but thats about all i saw & cant seem to find any docs on this. can anyone tell me which mmc's i need to set up? you can PM if needed. thanks guys

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yocrazyb #582096 12/17/14 05:30 AM
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You need to in 601 make A ucd group
In 4.6.1 you will find ucd menu
And if you want them to have PIN numbers use 4.6.2
Hope this helps

Gerrya #582172 12/18/14 02:59 PM
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I know 601 to make a new (UCD)group type & add members.
but for the agents login. is it an IG key or something else?
thanks

yocrazyb #582226 12/19/14 09:41 AM
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Correct use IG key you never have to bother with wrap up unless using pin numbers for the UCD menbers

yocrazyb #582279 12/20/14 12:32 AM
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You have to setup the Group too - and add the members there. Have next port as UCD. Then add some vm ports to handle UCD messages.

yocrazyb #582334 12/22/14 01:36 PM
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Ok, great. thanks for the help guys. Happy Holidays


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