|
|
|
|
Joined: Mar 2011
Posts: 101
Member
|
|
Member
Joined: Mar 2011
Posts: 101 |
Hello
I have a Strata DK40 that had an external 3rd party voice mail running off of analog ports on the main cabinet.
Im replacing it with A Stratagy IVP8 that will go in the expansion cabinet.
I think im all good with the set up other than when I leave a message and the MSG hard key on the phone lights up it still tries to dial the old voice mail port and i cant get it to ring the new ports assigned to hunt group 900.
Probably something simple but just cant find it.
Any help would be much appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,722 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
Did you clear out the old message lights for messages left on the old system?
|
|
|
|
|
Joined: Mar 2011
Posts: 101
Member
|
|
Member
Joined: Mar 2011
Posts: 101 |
Yes I did
I even tried #409
Left a new message, light comes on but still dials the wrong port.
Is there a place in programming to tell it what the hard key DN is?
If i recall in the CTX there is a place to do this.
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Remove the old ports from prog 31 and put new ports in there. Assign new port in prog 13. Dial 850 to make sure new vm ports work.
|
|
|
|
|
Joined: Mar 2011
Posts: 101
Member
|
|
Member
Joined: Mar 2011
Posts: 101 |
It was program 31.....
Thanks works grate now!
|
|
|
|
Forums84
Topics94,513
Posts639,938
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
246
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
