web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#584306 02/05/15 11:23 AM
Joined: Feb 2015
Posts: 7
Member
OP Offline
Member
Joined: Feb 2015
Posts: 7
I have a customer that has 2 IDS systems connected with TID. The one site lost its 432 ECPU and had to be replaced. The issue is calling from the site with the new CPU using the transparent intercom dialing the call will not go through. If I direct access the TIE lines I can dial fine. I know there is a debug option for the 648 ACPU but I don't know the code for the ECPU. Can anyone remember it?

Last edited by OldToner; 02/05/15 11:25 AM.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2008
Posts: 280
Member
Offline
Member
Joined: Dec 2008
Posts: 280
Don't remember a DeBug for dialing are you sure you have the dialing screen set up. Extensions in remote set to proper line group so the system knows which trunk group the Tie Lines are in.


mjc
Joined: Nov 2004
Posts: 1,580
Likes: 1
Moderator-ESI - Executone
*****
Offline
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,580
Likes: 1
J screen ?


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
Joined: Feb 2015
Posts: 7
Member
OP Offline
Member
Joined: Feb 2015
Posts: 7
Yes I have the screen set up with the correct information. I compaired it to the other site that still works.

Joined: Feb 2015
Posts: 7
Member
OP Offline
Member
Joined: Feb 2015
Posts: 7
Nonameyet,
The J screen is for PBX key programming. I don't understand how it would impact TID?

Joined: Dec 2008
Posts: 280
Member
Offline
Member
Joined: Dec 2008
Posts: 280
Send PM with reach number would be glad to assist if your still having issues


mjc
Joined: Nov 2004
Posts: 1,580
Likes: 1
Moderator-ESI - Executone
*****
Offline
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,580
Likes: 1
used to be able to see digits coming in on tie lines on the J screen ( then again ---it was a Loonnng time ago)


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
Joined: Feb 2015
Posts: 7
Member
OP Offline
Member
Joined: Feb 2015
Posts: 7
Nonameyet, You are correct. In the Ctl C screen, Multi window J screen you can see digits. My issue is not the incoming but the out going.

Joined: Nov 2004
Posts: 1,580
Likes: 1
Moderator-ESI - Executone
*****
Offline
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,580
Likes: 1
did I miss something on the original post? don't you have 2 IDS systems linked together?


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
Joined: Feb 2015
Posts: 7
Member
OP Offline
Member
Joined: Feb 2015
Posts: 7
Yes there is a 228 with a ECPU 6.0.4 at the main site and a 108 with the same CPU and version at the remote site.

Page 1 of 2 1 2

Moderated by  nonameyet, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,703 CTX100 install
186,793 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
2 members (Curlycord, dexman), 71 guests, and 252 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5