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Joined: Nov 2012
Posts: 112
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Joined: Nov 2012
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SV9100

Trying to use USER1 to upload a better sounding .wav file for internal on hold.

I try to upload the file and I get "invalid file format" when I save it to VRS/Audio Up Load slot 1.

Any suggestions?


No one seems to have time to do it right but everyone has time to do it twice!
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You need to convert it to the correct format first..

Bit rate : 64kbps
Sampling Size : 8 Bits
Channels : 1(mono)
Sample rate: 8kHz
Audio Format: CCITT A-Law (uLaw for US)
File size: Max 1MB

This link may help you
https://dl.dropboxusercontent.com/u/15032525/TIB%200067%20Local%20MOH%20on%20VRS%20card.pdf

Last edited by paulw; 03/04/15 12:21 AM.

Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
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This is very informative and thanks.

Unfortunately...finding software that converts files to this remedial format is very hard!

Does anyone have a recommendation for a decent program?


No one seems to have time to do it right but everyone has time to do it twice!
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Huh? Goldwave. Save As is your friend.

www.goldwave.com



This model is end of life
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Most time I use "Freemake Audio Converter" to convert the audio, and then use "Audacity" to convert it to A-Law.


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